Terms & Conditions - Livo<\/title>\n <style>\n body {\n font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;\n background-color: #f9f9f9;\n color: #333;\n margin: 0;\n padding: 20px;\n }\n .tu-body {\n max-width: 900px;\n margin: 0 auto;\n background: #fff;\n padding: 25px;\n border-radius: 12px;\n box-shadow: 0 4px 15px rgba(0,0,0,0.05);\n }\n .tu-top-note {\n background-color: #e6f9f7;\n border-left: 4px solid rgb(30, 211, 194);\n padding: 15px;\n border-radius: 6px;\n margin-bottom: 25px;\n font-size: 0.95rem;\n line-height: 1.6;\n }\n .tu-section {\n border: 1px solid #e0e0e0;\n border-radius: 8px;\n margin-bottom: 15px;\n overflow: hidden;\n background: #fff;\n transition: all 0.3s ease;\n }\n .tu-section-header {\n display: flex;\n align-items: center;\n padding: 15px 20px;\n background: #f8f9fa;\n cursor: pointer;\n user-select: none;\n gap: 15px;\n }\n .tu-section-header:hover { background: #f1f3f5; }\n .tu-section-num {\n background: rgb(30, 211, 194);\n color: #fff;\n width: 30px;\n height: 30px;\n border-radius: 50%;\n display: flex;\n align-items: center;\n justify-content: center;\n font-weight: bold;\n font-size: 0.9rem;\n flex-shrink: 0;\n }\n .tu-section-title {\n font-weight: 600;\n font-size: 1.1rem;\n flex-grow: 1;\n }\n .tu-section-arrow {\n width: 20px;\n height: 20px;\n transition: transform 0.3s ease;\n flex-shrink: 0;\n }\n .tu-section-body {\n padding: 0 20px;\n max-height: 0;\n overflow: hidden;\n transition: max-height 0.3s ease-out, padding 0.3s ease;\n font-size: 0.95rem;\n line-height: 1.7;\n }\n .tu-section-body h4 { color: #222; margin: 15px 0 5px; }\n .tu-section.open .tu-section-body {\n padding: 20px;\n max-height: 2000px;\n border-top: 1px solid #e0e0e0;\n }\n .tu-section.open .tu-section-arrow { transform: rotate(180deg); }\n .tu-list { padding-left: 20px; margin: 15px 0; }\n .tu-list li { margin-bottom: 8px; }\n .tu-highlight {\n background-color: #fff3cd;\n border-left: 4px solid #ffc107;\n padding: 12px 15px;\n margin: 15px 0;\n border-radius: 4px;\n font-size: 0.9rem;\n }\n .tu-contact-grid {\n display: grid;\n grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));\n gap: 15px;\n margin-top: 20px;\n }\n .tu-contact-item {\n background: #f8f9fa;\n padding: 15px;\n border-radius: 8px;\n border: 1px solid #eee;\n }\n .tu-contact-item label {\n display: block;\n font-weight: bold;\n font-size: 0.85rem;\n color: #777;\n margin-bottom: 5px;\n }\n .tu-contact-item span, .tu-contact-item a {\n font-size: 0.9rem;\n color: #222;\n text-decoration: none;\n }\n .tu-contact-item a:hover { text-decoration: underline; }\n .tu-bottom {\n margin-top: 35px;\n padding-top: 20px;\n border-top: 1px solid #eee;\n font-size: 0.9rem;\n color: #666;\n text-align: center;\n }\n @media (max-width: 600px) {\n .tu-contact-grid { grid-template-columns: 1fr; }\n body { padding: 10px; }\n .tu-body { padding: 16px; }\n .tu-section-header { padding: 13px; gap: 10px; }\n }\n <\/style>\n<\/head>\n<body>\n<div class=\"tu-body\">\n <div class=\"tu-top-note\">\n <strong>Important:<\/strong> These Terms & Conditions apply to all users of <strong>livoeg.com<\/strong>\u2014whether you browse the website, make a purchase, or contact our team. By continuing to use the website, you agree to these terms in full.\n <\/div>\n\n <div class=\"tu-section open\" id=\"tu1\">\n <div class=\"tu-section-header\" onclick=\"toggleTu('tu1')\">\n <div class=\"tu-section-num\">1<\/div>\n <div class=\"tu-section-title\">Acceptance of Terms<\/div>\n <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg>\n <\/div>\n <div class=\"tu-section-body\">\n <p>By accessing or using <strong>livoeg.com<\/strong> in any way, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.<\/p>\n <p>If you do not agree with any part of these terms, please do not use the website or make a purchase.<\/p>\n <div class=\"tu-highlight\"><strong>Note:<\/strong> Livo reserves the right to amend these terms at any time without prior notice. Your continued use of the website after any changes are published constitutes your acceptance of the revised terms.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"tu-section\" id=\"tu2\">\n <div class=\"tu-section-header\" onclick=\"toggleTu('tu2')\">\n <div class=\"tu-section-num\">2<\/div>\n <div class=\"tu-section-title\">Use of the Website<\/div>\n <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg>\n <\/div>\n <div class=\"tu-section-body\">\n <p>The website may be used for lawful purposes only. You agree not to:<\/p>\n <ul class=\"tu-list\">\n <li>Publish or transmit abusive, unlawful, or harmful content.<\/li>\n <li>Attempt to hack, disrupt, or damage the website or its systems.<\/li>\n <li>Collect users\u2019 data or violate their privacy.<\/li>\n <li>Use the website for commercial purposes without Livo\u2019s prior written permission.<\/li>\n <li>Publish false or misleading information about products or the company.<\/li>\n <li>Violate any applicable Egyptian or international laws.<\/li>\n <\/ul>\n <div class=\"tu-highlight\"><strong>Warning:<\/strong> We reserve the right to restrict or terminate access for any user who breaches these terms, without prior notice.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"tu-section\" id=\"tu3\">\n <div class=\"tu-section-header\" onclick=\"toggleTu('tu3')\">\n <div class=\"tu-section-num\">3<\/div>\n <div class=\"tu-section-title\">Products and Pricing<\/div>\n <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg>\n <\/div>\n <div class=\"tu-section-body\">\n <h4>Authenticity and Quality<\/h4>\n <p>All products listed on <strong>livoeg.com<\/strong> are genuine, certified, and sourced from official distributors. We do not sell counterfeit or unauthenticated products.<\/p>\n <h4>Prices<\/h4>\n <ul class=\"tu-list\">\n <li>All prices are listed in Egyptian pounds (EGP).<\/li>\n <li>Prices may change without prior notice.<\/li>\n <li>The price displayed at checkout is the applicable price for your order.<\/li>\n <li>Promotions and discounts are valid only during the specified period.<\/li>\n <\/ul>\n <h4>Product Availability<\/h4>\n <p>If an item becomes unavailable after your order has been confirmed, we will contact you promptly to arrange an alternative or issue a full refund.<\/p>\n <div class=\"tu-highlight\"><strong>Please note:<\/strong> Product images are for illustrative purposes. Colors or minor details may vary depending on the model and production batch.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"tu-section\" id=\"tu4\">\n <div class=\"tu-section-header\" onclick=\"toggleTu('tu4')\">\n <div class=\"tu-section-num\">4<\/div>\n <div class=\"tu-section-title\">Order Confirmation and Payment<\/div>\n <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg>\n <\/div>\n <div class=\"tu-section-body\">\n <p>Your order is considered confirmed once you receive a confirmation message by email or phone. We reserve the right to cancel an order in the event of a pricing error or product unavailability.<\/p>\n <h4>Accepted Payment Methods<\/h4>\n <ul class=\"tu-list\">\n <li><strong>Cash on Delivery<\/strong> \u2014 available in selected areas.<\/li>\n <li><strong>Visa and Mastercard<\/strong> \u2014 processed through a secure, encrypted payment gateway.<\/li>\n <li><strong>Fawry<\/strong> \u2014 using a payment code generated after checkout.<\/li>\n <li><strong>valU<\/strong> \u2014 online installment payments, subject to the provider\u2019s terms and eligibility.<\/li>\n <li><strong>Meeza<\/strong> \u2014 Egypt\u2019s national payment card.<\/li>\n <li><strong>Electronic wallets<\/strong> \u2014 including Vodafone Cash and other supported wallets.<\/li>\n <\/ul>\n <div class=\"tu-highlight\"><strong>Payment Security:<\/strong> Financial transactions are encrypted. Livo does not store bank card details on its own servers.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"tu-section\" id=\"tu5\">\n <div class=\"tu-section-header\" onclick=\"toggleTu('tu5')\">\n <div class=\"tu-section-num\">5<\/div>\n <div class=\"tu-section-title\">Shipping and Delivery<\/div>\n <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg>\n <\/div>\n <div class=\"tu-section-body\">\n <ul class=\"tu-list\">\n <li>We ship to all governorates across Egypt.<\/li>\n <li>Estimated delivery time: <strong>2\u20135 business days<\/strong> from order confirmation.<\/li>\n <li>Greater Cairo and major cities: <strong>1\u20133 business days<\/strong>.<\/li>\n <li>A tracking number will be sent once your order has been dispatched.<\/li>\n <li>If the recipient is unavailable, the courier may attempt delivery again or contact you by phone.<\/li>\n <\/ul>\n <p>For more information, please review our <a href=\"\/en\/shipping-and-delivery-policy\/\" style=\"color:rgb(30,211,194);text-decoration:none;font-weight:600;\">Shipping and Delivery Policy<\/a>.<\/p>\n <\/div>\n <\/div>\n\n <div class=\"tu-section\" id=\"tu6\">\n <div class=\"tu-section-header\" onclick=\"toggleTu('tu6')\">\n <div class=\"tu-section-num\">6<\/div>\n <div class=\"tu-section-title\">Returns and Warranty<\/div>\n <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg>\n <\/div>\n <div class=\"tu-section-body\">\n <h4>Returns Policy<\/h4>\n <ul class=\"tu-list\">\n <li>Returns are accepted within <strong>14 days<\/strong> of receipt.<\/li>\n <li>The product must be in its original condition, unused, and in its original packaging.<\/li>\n <li>The invoice or proof of purchase must be provided.<\/li>\n <li>Products damaged as a result of misuse are not eligible for return.<\/li>\n <\/ul>\n <h4>Warranty<\/h4>\n <ul class=\"tu-list\">\n <li>All products are covered by the original manufacturer\u2019s warranty.<\/li>\n <li>Immediate replacement within <strong>48 hours<\/strong> is offered in the event of manufacturing defects.<\/li>\n <li>The warranty does not cover damage caused by misuse or natural disasters.<\/li>\n <\/ul>\n <p>For further details, please review our <a href=\"\/en\/return-and-refund-policy\/\" style=\"color:rgb(30,211,194);text-decoration:none;font-weight:600;\">Returns and Refunds Policy<\/a> and <a href=\"\/en\/warranty-policy\/\" style=\"color:rgb(30,211,194);text-decoration:none;font-weight:600;\">Warranty Policy<\/a>.<\/p>\n <\/div>\n <\/div>\n\n <div class=\"tu-section\" id=\"tu7\">\n <div class=\"tu-section-header\" onclick=\"toggleTu('tu7')\">\n <div class=\"tu-section-num\">7<\/div>\n <div class=\"tu-section-title\">Intellectual Property<\/div>\n <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg>\n <\/div>\n <div class=\"tu-section-body\">\n <p>All content on <strong>livoeg.com<\/strong>\u2014including text, images, videos, designs, logos, and product descriptions\u2014is protected by applicable Egyptian and international intellectual property laws.<\/p>\n <ul class=\"tu-list\">\n <li>Copying or republishing any content without prior written permission is prohibited.<\/li>\n <li>Using the Livo logo or brand for commercial purposes without authorization is prohibited.<\/li>\n <li>Automated extraction of product or pricing data (scraping) is prohibited.<\/li>\n <li>Violations may result in legal action under Egyptian law.<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <div class=\"tu-section\" id=\"tu8\">\n <div class=\"tu-section-header\" onclick=\"toggleTu('tu8')\">\n <div class=\"tu-section-num\">8<\/div>\n <div class=\"tu-section-title\">Disclaimer and Governing Law<\/div>\n <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg>\n <\/div>\n <div class=\"tu-section-body\">\n <p>Livo makes reasonable efforts to ensure the accuracy of information and the continuity of its services. However, we do not guarantee that the website will be free from technical errors or temporary interruptions.<\/p>\n <ul class=\"tu-list\">\n <li>Livo is not liable for indirect damages arising from the use of the website.<\/li>\n <li>We are not responsible for delivery delays caused by circumstances beyond our control.<\/li>\n <li>To the extent permitted by applicable law, our maximum liability will not exceed the value of the purchased product.<\/li>\n <\/ul>\n <div class=\"tu-highlight\"><strong>Governing Law:<\/strong> These terms are governed by the laws of the Arab Republic of Egypt. Any dispute shall be referred to the competent courts in Egypt.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"tu-bottom\">\n <p><strong>Policy Updates:<\/strong> Livo may amend these terms at any time. Changes take effect once published. Last updated: <strong>July 2026<\/strong>.<\/p>\n <p style=\"margin-top:10px;\">Explore our other policies:\n <a href=\"\/en\/payment-policy\/\" style=\"color:rgb(30,211,194);text-decoration:none;font-weight:600;\">Payment Policy<\/a> |\n <a href=\"\/en\/return-and-refund-policy\/\" style=\"color:rgb(30,211,194);text-decoration:none;font-weight:600;\">Returns Policy<\/a> |\n <a href=\"\/en\/privacy-policy\/\" style=\"color:rgb(30,211,194);text-decoration:none;font-weight:600;\">Privacy Policy<\/a> |\n <a href=\"\/en\/shipping-and-delivery-policy\/\" style=\"color:rgb(30,211,194);text-decoration:none;font-weight:600;\">Shipping Policy<\/a>\n <\/p>\n <\/div>\n<\/div>\n<script>\n function toggleTu(id) {\n const section = document.getElementById(id);\n if (section) section.classList.toggle('open');\n }\n<\/script>\n<\/body>\n<\/html>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms & Conditions – Livo Important: These Terms & Conditions apply to all users of livoeg.com\u2014whether you browse the website,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"class_list":["post-32630","page","type-page","status-publish","hentry"],"yoast_head":"\n<title>Terms and Conditions of Use - 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